This Win Laboratories equipment is in great shape. The SDT-10-2 cartridge looks to have seen little use and has been properly stored. Everything is untested, but well gladly take it back for a full refund if youre unhappy in any way! SHIPPING/PACKAGING: All orders ship within one business day. We use only premium packaging materials and have invested in a $5000 foam-in-place system. The bottom line is this... youll receive your item on time and in perfect condition regardless of how big, heavy, or delicate your item may be! Your item will ship with one of three carriers: USPS, FedEx, or UPS. If you have a preference regarding which carrier is used, please let us know before completing the purchase. Lastly, please note that I can no longer accommodate requests to ship at a later date. WHATS INCLUDED IN THE SALE: You will only receive what is shown in the photographs. If you do not see it in the photos, it is likely not included in the sale. That includes manuals, packaging, power cords, etc. If you have questions about what is included, please ask before making a purchase and well be happy to clarify. RETURNS: This item includes a 30-day return policy! However, please note that it is your responsibility to ensure we receive the item in good condition. If a returned item is damaged or incomplete in any way, we reserve the right to issue a partial refund. ABOUT US: Our company, Ham & HiFi, is located in Sparks, NV. Everyone in the shop is a ham operator and some have been licensed for more than 50 years. Weve been selling used equipment on eBay for over ten years, and in that time weve sold well over 56,000 items and have maintained a 100% positive feedback rating. We list new items all the time, so click here to visit our eBay Store and see the latest additions to our inventory!