Description
Sony 7.2 Channel Wifi 3D Bluetooth Apple Airplay Dolby A/V Receiver STR-DN850 ***PLEASE READ*** Theres a number of scratches and dings. The receiver is fully functional and working. PLEASE TAKE NOTE OF THE PROCESSING/SHIPPING TIMEFRAME BEFORE PURCHASING.WE SIMPLY CANT STRESS THIS ENOUGH. OFTENTIMES, THIS BIT OF INFORMATION, IS SIMPLY OVERLOOKED. THANK YOU If you realize that the wait time is an issue, after youve already purchased, please follow this link to submit a cancellation request. https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004 Thanks for checking out the Desneys Vintage Supply & Apparel Ebay Store. It will be our esteemed pleasure to serve you today. Our store info and policies are outlined below. Note: To the genuine buyers with honest intentions, I can assure you, your shopping experience will go as planned without a hiccup. Dont let any of this deter you from having a truly great shopping experience. You can buy with confidence. As a formality, we just ask that you confirm that youve read, understand and agree with our policies. Afterwards, well ship your items by the predetermined date, set by Ebay. Youll receive exactly what you ordered. All will be well. This is something that we stand behind. If you have questions, feel free to ask. To the bad buyers, who wish to take advantage of a small hardworking business, youre more than welcome to read our policies, but afterwards, we kindly ask that you please, exit stage left. The item that youre purchasing, contains no holes, rips, tears, stains or any other cosmetic issues, outside of what was previously mentioned. Please look at the condition of the item and bid/buy accordingly. The pictures are part of the description. Please confirm size, cut, fit, dimensions, etc. with the manufacturer prior to purchase.This is the responsibility of the buyer. The seller may make an attempt to include these details, at their discretion. If you have any questions, concerns, special request or other issues. please be sure to message us BEFORE bidding or buying. Please DO NOT leave it in the Buyer note section, at checkout. We will not honor anything in this format. Thank you for your cooperation. Be advised, the seller reserves the right to cancel an Auction, Best Offer, Buy it Now, a Bid, a Transaction, or any other ebay sponsored listing, with or without notice and/or consent of the buyer, at any time. These actions are put in place, in order to protect the seller against the circumstances outlined below. 1. BUYER REQUIREMENTS,EXPECTATIONS, CONDUCT & RETURNS 2. GENERAL PRODUCT INFORMATION 3. PROCESSING TIME, SHIPPING & DELIVERY 4. CANCELLATIONS 5. DISCLAIMERS 1. BUYER REQUIREMENTS, EXPECTATIONS & CONDUCT 1a. Accounts with 0 or low (10 and under) feedback, we regret to inform you that we wont be able to service you. Please refrain from purchasing from our store. Your order will be canceled. Your account may also be subsequently blocked. Reiterated, if your positive feedback score is less than 11 (10 or ten), you arent eligible to shop with us. Again, your order will be canceled immediately. Unfortunately, we were forced to take a hard stance on this subject, in order to avoid and fight against scammers. From our experience, we noticed that there are 2 common traits that they all seem to share. 1, they typically have low feedback and 2, the accounts are fairly new. Dont like it? Neither do we. They make it increasingly harder for buyers and sellers alike. These individuals want nothing more than to take advantage of honest and hardworking sellers, such as ourselves. We apologize for any inconvenience that this may have caused, to the good & law abiding buyers on this platform. Because we know that there are good buyers, that have honest intentions, that are simply new to the platform, we do grant exceptions to this policy. The buyer must reach out to us prior to completing the transaction. By shopping at this store, you agree to the terms and conditions, as stated and/or implied, in its entirety. If you fall within any of these categories, please disregard this listing. Please see example, outlined in the pictures. 1b. If you chronically leave negative feedback on a regular basis, leave negative feedback without contacting the seller first to rectify or address the situation or use feedback extortion as leverage to take advantage of sellers, please skip this store. We as sellers, can see, all of the feedback that youve left for others. Just remember, some day you may just decide to become a seller, and some day, you may just get a taste of the negative energy youve put out for so long, but worse. Bad buyers never take this into account or consideration, beforehand. Below is Ebays policies regarding feedback. https://www.ebay.com/help/policies/feedback-policies/feedback-policies?id=42080 Also, as a courtesy, here is a link to lookup yourself, to determine if you fall within the aforementioned criteria. https://pages.ebay.com/services/forum/feedback-login.html You will need to copy and paste this link into a desktop browser. After inputting your eBay User ID, you can search by clicking, Find Member. Next click the tab, titled, Left for others, located on the far right side. This will display all of the feedback, in which you have left, for other members (sellers and buyers). If youve contacted us, and weve failed to respond to your inquiry, its likely due to the alarming amount of negative feedback that youve left for other sellers. We dont want the confrontation, nor the headache, so well simply block you from purchasing from our store. All communication must be through the Ebay platform. No exceptions. If or when you message us bringing an issue to our attention, and within the same context, or shortly thereafter, bring up reference of leaving a review or stating before I leave feedback or any other similar statement/verbiage, referencing, that you intend to leave negative feedback we will likely assume that you are attempting to use that feedback as a power move to get what you want, and/or take advantage of this seller, by means of extortion. Feedback extortion is against Ebays policy. Ex. This item doesnt fit. Id like a partial refund. I may need to leave a negative review if you dont. or I dont like this shirt that you sent me, Id like you to ship me another color. If you dont, Im leaving you a terrible review!. Ebays definition states, Buyers arent allowed to use threats of negative feedback or low detailed seller ratings to get something that wasnt part of the original listings. We dont give in, nor take kindly to individuals whom feel the need to dangle feedback over a sellers head like a carrot. If you have an issue, why is the topic of feedback even being mentioned? Isnt the main concern to address your issue? If you attempt to extort us, even in a passive aggressive manner, you will be reported and again, exposed. Bad actions have consequences. If you approach us in a manner, consistent with attempting to extort us, we will cut off all communication, and direct you to contact Ebay directly. No seller should have to deal with buyers like this. We make this point very clear. As we will say many times throughout this listing, if you cant abide by these policies, or take issue with them, we kindly ask that you find another store to shop with. Quite frankly, we feel that you are a cancer to this platform that needs to be surgically cut out. Needless to say, you will immediately be added to our/the blocked buyers list. Dont be surprised if other sellers refuse to sell to you, by cancelling your order and/or proceeding to blocking you, as well. If you arent able to purchase from our store, for whatever reason, its likely because we copied your user ID from another trusted seller, who reported you as a bad buyer. For your convenience, here is Ebays policy regarding Blocking a buyer on ebay https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082 1c. With any and all communications, we routinely check the feedback that buyers have left for other sellers. If your profile is private (hidden feedback), we will ask that you make it public, so that we can view it. If you are unable or unwilling to do so, we will not be able to complete the transaction. Keep this in mind, prior to purchasing from our store. If we encounter 1 or 2 negative feedback comments, we may reach out and inquire to get the gist of your side of the story, in order to be fair and/or impartial, as well as finalize the transaction. If you consistently leave an excessive amount of negative or even neutral feedback, for each and every purchase, as mentioned previously, we will not respond to your messages or offers. We will simply block your account. We will also cancel your order due to this major conflict, of which, you were warned about, in advance (please see pictures). In our honest opinion, nobody has that many bad interactions. This is unless, youre a lowlife, scumsucking scammer, attempting to misuse or abuse the system or overall, just a bad or problematic buyer. This may seem extreme, but as a last ditch measure, well reach out to previous sellers, regarding past transactions in which the buyer left negative feedback. What often happens is, a buyer will proceed to leaving negative feedback, without bringing the issue to their attention. By doing this, as stated before, the seller isnt afforded the opportunity to correct or resolve the issue, which just isnt fair. As you can see, we go to great lengths, not be scammed, nor taken advantage of. We as a business, must do whatever it takes to protect our best interest. Naturally, this includes taking precautionary measures to ensure that were engaging in business transactions with honest and reputable buyers. We do everything in our power to avoid these bad buyers that will jeopardize or destroy the good name, that we strive very hard to build. Below is Ebays abusive buyer policy. https://www.ebay.com/help/policies/rules-policies-buyers/abusive-buyer-policy?id=4374 1d. Be advised, we dont issue partial refunds, we dont negotiate with scammers and needless to say, we dont want your business! We notice that a common tactic by scammers is to bully a partial refund out of a seller. If they dont comply, they instantly leave negative feedback, even if the seller offers the option to return, for a full refund. We are aware of this scheme. If we deem that you fit within this criteria, or better put, have been accused of doing this in the past, we will cancel your order without notice, to save ourself the headache. We catch a lot of flack over this and other policies. Simply put, dispel your entitlement Karen. We arent required to sell to you. We dont owe you a thing. Generally the individuals that feel the need to message us with their disdain for our policies (typical Karen/Ken mentality), and they always do, are always the biggest offenders. Our opinion, if the shoe doesnt fit, why would you even care? Unless... If youre taking the time to send us hateful messages, you likely fit into this category and have essentially proven our point. We wont stoop to your level by responding. We will in fact take the high road. We will in fact politely block you, report you and expose you. Its as simple as that. If you feel the need to send a message thats not related to a positive business transaction or that fits into the above criteria, just dont. 1e. Generally, one of the reasons we cancel, same as many other sellers, is due to, what we consider, red flags. One example of a red flag is if you consistently leave NEGATIVE FEEDBACK, that is unwarranted. To us, these are signs, that you may potentially be a problematic buyer. We dont deal with problematic buyers (retail terrorist), EVER! Typically, problematic buyers are individuals that find fault or resort to nit-picking with items, when there are extremely minor to no issues at all. In the seller world, we call this fishing. Their goal is to illicit or fish for a partial, but preferably, a full refund from the seller. In turn, they get a free item without returning, after they misuse Ebays returns system. I can assure you, we will not comply. Dont bother asking for a partial refund. Please try the next store if thats your end game. Please note, we dont cater to overly high expectations, we cater to realistic expectations. If you message us, expecting an item to be perfect, thats not realistic. Nothing is perfect. We cant provide nor honor perfect. It would be best to find a store that can. Were just being honest. Again, if you fit into the above description, in any way, again, I implore you not to bother purchasing from us. We will cancel the sale, block you, report you and expose you. Its as simple as that. This may seem harsh, but we are sick and tired of these types of bad buyers. Theyve run rampant on this platform. Wed rather lose a sale, than risk getting scammed or defrauded. If you take issue with this, rather than leave negative or neutral feedback when we cancel, simply just shop with another store. Please. We couldnt be any more clear about this. 1f. Be advised, we no longer answer or respond to questions asking why the shipping is so high. Please do your own research. If the shipping is an issue, please consider shopping at another store. This information is made readily available to you, long before you purchase. 1g. We wont respond to questions that are already clearly outlined in the listing. 1h. If your messages are obscene, rude, vulgar, arrogant, belittling, demeaning or worse of all, RACIST in nature, for whatever reason, we will not respond. Weve noticed lately that a number of attacks on our store have been politically motivated, even though we bear no party/political affiliation, whatsover. This just solidifies that a small portion of individuals on this platform, are immature and lack the intelligence to actually garner a noteworthy insult, thats worth reporting. By sending these bitter and spiteful messages, your actions continue to prove our point. Such behavior is highly unacceptable and will not be tolerated, point blank! You will be reported, blocked and exposed. Please dont send vile, hate filled messages that you wouldnt feel comfortable with your current or future employer, family, friends, or even the world seeing. We screenshot, compile, report/expose each and every one, accordingly. Again, we wont stoop to your level by responding to these. We will simply remain professional and block you. Finally, we arent responsible for your poor choices in choosing to bully a small business such as ours. If youre thinking even for a second, to send us a message, that is obscene, rude, vulgar, arrogant, belittling, demeaning or worse of all, RACIST in nature, for whatever reason, just dont. We ask that you please skip our store with whatever drama that you are willing to dismay. If you do decide to initiate this, just know that actions, do have consequences. This policy also covers customers that become irate for whatever reason and proceeds to test the limit by sending a barrage of intimidating or disrespectful messages. We wont respond. Well simply wait until you can chat like a normal person. Otherwise, well block you, and then you can take it up with Ebay directly. This behavior wont be tolerated. Were adults. Lets act like it. The same consequences will apply. 1i. Please take note that we wont accept nor entertain offers for less than 3/4 of the posted price (excluding offer price) under any circumstances. Lowball offers will result in being blocked immediately! Once permanantly blocked, we wont receive any of your messages.This may seem mean spirited, but imagine a buyer offering $2.00 on a $300.00 item. You decline, then they proceed to offer $3.00. Not an offer submitted by mistake, but intentional. Its insulting and not worth taking the individual seriously. 1j. If you send an offer, well subsequently send you a message asking if you have any additional questions or concerns. Well also request confirmation that youve read, understand and agree with our policies, in full. If no response is received, no further offers will be accepted from you in the future. If we send an offer, as part of the terms, we will state: If your positive feedback is less than 11, kindly disregard the offer. The seller reserves the right to cancel the transaction at any time, without notice. By accepting this offer, you confirm that youve read, understand and agree with our policies. By engaging in continued interest in one of our items, it is implied that these terms will remain in effect, regardless if the the buyer counters with additional offers. 1k. Submitted offers to the buyer, are only valid for the remainder of the offer period. Once the offer expires, we make no guarantees that the offer price will be accepted at a later date or time. Please do not gripe about this in our inbox. We will not respond. You will be blocked. 1l. Once we agree upon a price, renegotiation after the transaction will not be allowed. Further, no refunds or exceptions will be honored, as a result of a sale, price drop, change, promotion or clearance after the transaction has been completed. This is strictly business and prices change, continously. Please dont attempt to fish for a partial refund. Finally, we do not accept or offer rain checks. 1m. Please dont attempt to circumvent a block by creating and purchasing from a different/alternate/new account. We will promptly report this to Ebay as a policy violation. When a user is blocked, regardless of the number of accounts, youre blocked for life. Please take note of this before attempting to buy. By attempting to shop at this store, after being blocked, you have impliedthat, in the event that you do in fact violate policy, by shopping with this store, you agree not to leave negative or neutral feedback after your transaction has been canceled. Please note that, the seller has made every reasonable attempt to make the guilty/blocked buyer or party aware of these circumstances and potential outcomes, beforehand, hence the contents of this disclaimer. 1n. Payment is expected within 24 hours of the auction ending or whenever the offer is accepted, unless prior arrangements are made. No exceptions. 1o. Upon completion of every transaction, or whenever feasible, we will reach out to you, the buyer, for clarification, to confirm details, to advise on updates regarding product availability (e.g., out of stock) as well as potential shipping delays by the selected delivery service, which is, as always, outside of our control. The buyer agrees not to leave negative nor neutral feedback due to an item being out of stock, which naturally, will result in a cancellation of the order. One of our primary reasons for reaching out, is to confirm that you have read, understand and therefore agree, in full, with our posted policies. It is mandatory that you respond stating that you agree. Your initial response, regardless of wording (Thanks, OK, Send it, or any other verbiage.), once received, will be perceived as confirmation. Part of the details of this message will also contain a size chart for viewing, so that your measurements can be reaffirmed. As you know, it is important that you receive the perfect fit, in order to avoid any issues in the future. Finally we will advise on the ship by date of your order. 1p. We will message after the potential buyer has made a bid on an item. If no positive contact is made with the member, after one or more attempts (more may not be possible), we may consider canceling the bid or order for non-contact. We will also block the individual from shopping at our store. We strongly advise, if you cannot commit to any of these meager task, which we feel are very important, we arent interested in engaging in any current or future business dealings, from here on out. We feel that these conditions are reasonable considering todays climate on ebay. These conditions may appear harsh, but they are put in place for a reason, and that is to protect this seller from the hoard of bad buyers and/or potential scammers that are present on this platform today. 1q. CHARGEBACK SCAMMERS. Chargeback scammers will be handled appropriately, to the fullest extent of the law, and will subsequently be exposed. These criminals make false claims with their credit card institutions stating that they dont recognize a particular charge or charges, in order to fraud, deprive or inconvenience the seller. These individuals know the system and they are aware that credit companies generally side with their customer, the buyer. These people are very unethical and should have no place anywhere that offers credit as a form of payment. 1r. FEEDBACK. The seller shall leave positive feedback for the buyer, only in the event that the buyer leaves positive feedback for the seller, first. This action is not automatic. No other instances, shall apply. No exceptions to this policy will be granted. If a buyer leaves negative feedback, that buyer will immediately be blocked from all future transactions. Again, please do not circumvent the block. If the buyer had a bad experience that warranted leaving negative feedback, it is assumed by the seller, that the buyer would refrain from ever returning. The block just simply ensures that. If a buyer leaves neutral feedback, the same actions apply, as leaving negative. You will be permanently blocked from shopping at our store. From our experience, most of the neutral feedback received, weve found to be 100% unwarranted. Neutral feedback falls into that realm of individuals, whom are generally hard to please. It serves as proof and a reminder that you can do everything right, and some individuals will still find fault. As stated in section 1o., as a seller, we maintain communication with you by reaching out after the transaction has been completed. Many buyers fail to extend that courtesy by responding and will only communicate through feedback. Sadly, its typically negative feedback. The lines between buyer and seller are therefore, immensely broken due to the communication or rather, the lack thereof. We have no interest in building any further relationship with these types of buyers. These buyers have always proven to be problematic. We prefer buyers that communicate in a civil manner. If a buyer leaves negative feedback prior to shipping the item, the order will be canceled and account blocked. If the package is already in route, we will reach out to the U.S.P.S. to have it redirected back to the seller. You will be refunded and your account will be blocked. Another common tactic which raises concern, is when a bad buyer immeditely leaves negative feedback after receiving the item. The bad buyer will claim that they were unable to reach the seller after multiple attempts. They will even go to the extent of claiming that they contacted Ebay, as if you as a seller, wont do the same. These of course, are all blatant lies. These can easily be rebuked, as evidence will show in the messaging system, that theyve made no attempts to do so, at all. Also, Ebay customer service will confirm. The bad buyer will typically use these attempts as leverage to get what they want from the seller, under false pretenses. Ultimately, they know most sellers, especially the newer ones, value having a higher feedback score. At this point, the bad buyer is essentially a scammer. Naturally the scammer will pressure you for a full refund and to keep the item. If theres an issue with the item, why would you want to keep it? If you dont give in, and stand your ground to return the item, theyll then resort to return retaliation. See 1s. Be forewarned that this individual or group of individuals may intentionally destroy your item, making it impossible for you to resell and therefore, no way to recoup your losses. Negotiating with these individuals would be a waste of time. We as sellers, report these individuals as soon as we become aware that the elements of the scam, have started to become into full fruition. 1s. RETURNS. Under normal circumstances,we do NOT accept returns. But naturally if you legitimately feel that the item that you received is not as described, you should be entitled to return the item. Be forewarned, you are NOT entitled to a return based upon buyers remorse. A buyer should not open an Item Not As Described (INAD) case solely because the seller refused to accept the return through normal processes for your remorse. An INAD forces the seller to accept the return and incur all the cost associated. This is what we like to call, Return Retaliation. A buyer cant or wont accept the fact that their return wasnt accepted, especially when it was clearly noted in the listing that a seller doesnt accept returns. On rare occasions, buyers have even resorted to intentionally damaging the merchandise, just to deprive the seller of their item(s). It should be noted that some sellers actually accept returns, but they require buyers to pay the return shipping. Most buyers are happy to oblige. A few arent and will gain the system to get around paying the return shipping by making false claims. These tactics are unethical and again, forces the seller to foot the bill for the buyers egregious actions. Another form of Return Retaliation is when a buyer request a partial refund in order to keep the item, but the seller request that they return it, for a full refund, instead. Generally that buyer will make a false claim of flaws or over embellishing a small detail, that is likely to be, hardly noticeable to the naked eye, a-k-a, nit-pickers. Oftentimes, bad buyers are unwilling to provide proof to substantiate these claims in which they present, ex. damage, wrong item, etc., making them otherwise unfounded. A few simple pictures of the actual item, highlighting the issue(s), wouldve sufficed. We will not process nor accept your return without proof. By shopping at this store, you agree to these terms. In both of these forms, the bad buyer is more than likely to leave negative feedback out of retaliation, because you as a seller, didnt give them what they wanted. Subsequently, to instill fear, theyre likely to make reference through messaging of leaving a review. From our experience, review is a code word for negative feedback. The buyer is just being careful with their deceptive practices in how they word their threats of feedback extortion. In some instances, the bad buyer may flat out state that they plan to leave negative feedback, for obvious reasons. Please see section 1b. One technique of returns that we currently combat, are rentals. This is very common around the holidays. The buyer will purchase the item, use it for whatever event or job that they needed it for, then try to return it, when theyre done. Essentially renting the item. The bad buyer then proceeds to make a false claim why they need to return it. This is unacceptable. Another alarming trend that we as sellers, must always remain conscientious about are Tamperers. Tamperers typically remove parts from a fully functioning, working item or device, open a false claim and send back whats left. These scam artist are oftentimes, other sellers, but not always. Theyll use the parts they scammed out of you, to either resell or use on one of their own items, to also resell. The original seller is left with an item that they either need to repair, sell for parts or junk it. No matter the scenario, the seller takes a massive loss. Adding insult to injury, a seller is forced to pay for the return shipping. These are very very unethical people. Their business thrives, by screwing over smaller underdeveloped businesses. These scams are very common in the video game console arena. For this reason, we generally steer clear of selling in this or similar categories. Weve encountered a number of instances where a buyer will claim that theyre unable to send or attach pictures through the messages. Theyll request to send them to you by email. This is when things become scammy. We reiterate that all communication must be through the Ebay platform. No exceptions. Ebay is where a sellers protections lie. If the pictures cant be sent through appropriate methods, this will be something that needs to be addressed with Ebay directly. In any of these scenarios, the bad buyer will proceed to be unhappy with the outcome, concerning the fact that they actually have to return it. They will therefore resort to retaliation against the seller for not playing ball and failing to cave in to their demands. There is no pleasing these types of people. Theyve likely pulled this scam dozens of times before, in the past. As a wise person once said, If its good enough to keep, its good enough to pay the full asking price. If any of this applies to you, please, we kindly ask that you shop at another store. As stated prior, we dont issue partial refunds. You will always have to return the item if you force the return. All items and/or parts of the item, will need to be present and accounted for, when returned. That means you stating that you threw it away, discarded, gave it away, donated, lost it, etc., will not be acceptable. Everything must be in the original condition in which you received it. If these terms cannot be met, you will not be entitled to a refund. Knowing this in advance, please take this into full consideration. No need to even resort to retaliation, just simply skip our store. This will save both parties a great deal of drama. But if you do in fact try to take advantage of us, I can assure you, we will be hypervigilant at going the extra mile to ensure that youre exposed via ALL appropriate channels. 2. GENERAL PRODUCT INFORMATION 2a. Most of the clothing we sell are Asian sized, which means, theyre cut much smaller than standardized American or European measurements or dimensions. Please pay close attention to the sizing chart located within the photos. If you are unsure about anything, please ask. We will assist you in any way we can. We are not responsible for the buyers remorse or error in failing to do so. We weigh very heavily against buyers, whom create false return claims, due again, to the buyers error or remorse. Specifically, their failure, on their part, to do their due diligence, in obtaining the appropriate information, regarding this, or any other purchase, in order to make a finalized and informed decision. 2b. The sizing may vary slightly due to manual measurement and potential human error. This on average, may vary between 1cm - 3cm. Please be mindful of this, prior to purchase. We apologize in advance for such inconveniences. 2c. Please note that colors may vary slightly due to lighting, phone, device, screen resolution, etc. 2d. Regarding leather boots, jackets, coats and many of the other items we sell, theyre unbranded and made in China, unless otherwise stated. Please dont assume that, just because its made in China, the quality is inferior in any way. What you see in the pics, is what you will receive. In other words, the item you receive, will in fact, closely resemble the photos in the listing. If you feel the need to question this in any way, please consider purchasing from another store. We will not respond to these inquiries, when it has clearly been stated here. 3. PROCESSING TIME, SHIPPING & DELIVERY 3a. Generally, there is a 3 day shipping/processing time on all orders, not includingweekends and holidays.Please consider the timing of your birthday, retirement, baby shower, ceremony, wedding, cruise, vacation, weekend getaway, holiday or any other event prior to purchase. The ship by date is clearly visible in the listing prior to purchase. Ebay and/or myself will also alert you to the ship by date. Please dont pressure us to put a rush on your order, when you were fully aware of these shipping details in advance. Its not fair to us, as a seller and will not be tolerated. Messaging us every other day, wont make it come any faster. Your order will be subject to potential cancellation. We get far too many of these messages from customers and need to make this known. Please be mindful that it is ultimately the responsibility of the buyer to keep track of their own order details, which includes the timeframe for delivery. Reiterated from earlier statements, when one customer inquires, thats not much of an issue. But when you multiply that by 5-10 on a daily basis, this can quickly become unduly burdensome. This is one of the primary reasons why we deliver the courtesy of providing these details, after the purchase has been completed, for your convenience. This information also is readily available to you, the buyer, by tapping the purchases tab. Depending on your settings, Ebay may also send you an email, with those pertinent details, including updates. Once you receive a tracking number, the shipping carrier will provide an estimated delivery date, which will also be viewable through your order details. 3b. Some orders will require a lead time of up to 20 days or more. Again, please pay particularly close attention to this information, before ordering.Please be mindful that during peak holiday season, and winter months, and other weather related emergencies, there will be delays in shipping that are outside of the control of the seller. Once the United States Postal Service (U.S.P.S.) or other shipping companies, are in possession of your order, we have no control over when it will be delivered. Please dont sabotage our business by leaving unwarranted negative or neutral feedback as a result. If you feel so inclined or so strongly about leaving negative feedback for an issue that a seller has no control over, please shop with another establishment. Actions such as this are simply unjust. Quite frankly, it reflects poorly on the buyer for being impatient and not understanding of a backlogged occurrence which happens yearly. Please ensure that your address is correct and current before placing an order. Be advised, it is against Ebays policy, to ship to any other address, except the one that is on file. Therefore a request to change, via messaging, will not be allowed. Again, we can only ship the item to the address listed on file with Ebay. If you need to edit this info, you will need to request to cancel your current order, make the necessary changes to your account details and repurchase. Be advised, it is at the sellers discretion whether we will accept the new order.Weve encountered scams, surrounding these very same circumstances, in the past. 3c. Only international shipping through Ebays International Shipping Program is allowed. Absolutely, NO freight forwarding or reshipping services, through a third party, to other countries outside of the continental United States (U.S.), will be allowed. NO exceptions. Your order will be canceled. These have proven to be known hotspots for oversees scammers. We are aware of the common areas such as: Alhambra, CA Los Angeles, CA Claymont, DE Newark, DE New Castle, DE* Wilmington, DE* Doral, FL* Miami, FL* Sweetwater, FL East Hanover, NJ Springfield Gardens, NY Portland, OR Hidalgo, TX Needless to say, we will scrutinize orders from within any of these areas or locations; much, much closer. The ones with the asterisk(*), are the absolute worse offenders, and will be added to our Blocked Bidder List. Please note, we will refuse service to any buyer affiliated with SHOP AIRLINES, or any of the hundreds of scam accounts that they own and/or operate on the Ebay platform. 3d. Be advised, the seller dictates the packing procedure, not the buyer. The seller may accommodate the buyer at their discretion. Please ask, and not assume. 3e. Once an item shows as delivered, as a seller, our role in the transaction has been completed. If a package shows as delivered but you still dont have physical possession of it, please check with your mail carrier or local post office. In some instances, it may result in a police report being filed for a missing package, if your jurisdiction allows. We are fully aware of the typical Item Not Received (INR) scam. It is one of the most common scams on Ebay today. Just note, making such egregious or outlandish claims, isnt just a matter between 2 parties in this matter (buyer and selller), this also involves the U.S.P.S. (Postal Service). This is considered mail fraud, which is a federal crime. By you claiming that you never received your mail, youre insinuating that the Postal Service either lost it, or intentionally stole it. We will immediately report you to the U.S.P.S. Postal Inspector as soon as we receive a report such as this, that isnt resolved in a timely manner, when we suspect fraud is at play. Stop using FREEbay as your personal 5 finger discount hub. Have some integrity. Ebay is full of small time sellers that work very hard for every penny. Stealing from some can be the difference between keeping the lights on or not. Keep that in mind next time you decide to mysteriously not receive a package, even though tracking shows that its delivered. This also takes us to the typical switch-a-roo or switcheroo scam. This is when a buyer will purchase a sellers item that may be in good and/or proper working condition, and tries to swap it out for for their junk. What they swap it out with may be the same but worn and battered or, it may be something entirely different altogether. For all intents and purposes, it could be swapped out for a bag of rocks, or anything that the buyer just simply doesnt want. The buyer opens a fraudulent claim with ebay, and essentially deprives the seller of their original item due the criminal intent. First and foremost, we WILL file a police report in your local jurisdiction. We WILL contact the U.S.P.S. Postal Inspectors, because you used the mail system to further your fraudulent activity. We WILL file a Internet Crime Complaint Center (IC3) report. You WILL be exposed. 3f. Dropshippers. In general, like any other transaction, dropshippers will start off by making a purchase from you, as a seller. Dropshippers will sometimes claim that its a gift for a friend, relative, co-worker, etc. From our experience, to prey on our sympathetic side, the Dropshipper will claim that the individual is sick. In our opinion, these are less than truthful statements, considering they all use the same prerehearsed script. Theyll sometimes ask that you violate ebay policy by requesting for you to send the item to a different address, other than the one thats on the account. Theyll also request that you not include an invoice, receipt, or any other distinguishing features with or on the package. They prefer to keep the details of whos truly sending the package hidden or secretive from their customers. Usually, theyll give you assurance that theyll leave positive feedback for doing so. This is simply a manipulation technique. This is often proven to be a lie. As a seller, youll be sending the package directly to their customer. Shortly after (sometimes before) receiving the item, the scam starts. The dropshipper will claim that an item wasnt received, doesnt work, it isnt as described, or a host of other fraudulent claims. Theyll generally never provide any proof to substantiate their claims. This is a tactic to finagle a partial refund out of the seller, which ultimately increases the dropshippers net profit. For this reason, we say NO dropshippers. The pretext in which they present the sale from the start is very shady. So its not surprising that they later, try to scam you. Dont fall victim. Typically, upon purchase, a seller can expect a dropshipper to leave a Buyer note stating: Hi Please do not include any invoices, receipts or paperwork inside the package. Also, please test it thoroughly/clean before shipping out. Will leave positive feedback for your efforts. Thank you! Immediately after the item is delivered, you can expect them to send you prerehearsed or copy and pasted statements, such as: Item was just received today in the mail and it is completely non-functional. It Will not work at all its making a high pitch squeal noise and will not function as intended. Must have happened during shipment these shipping companies can care less about packages they toss them around Im know how to fix these things. Im a mechanical engineer. if you want to just give me some money back I can go ahead and get started this way we can both save the time and shipping cost. I will make sure to leave positive feedback as well. It was actually a gift for my disabled cousin. Were going there the holidays so I was going to take a look at it. It sounds like it is just the belt that reads the discs. Im sure I can figure it out. If not, I might return it but if you dont hear from me, you know, I fixed it once again. Thank you for the fast response and I appreciate everything. Dropshippers love to target VCR and DVD/VCR combos. If a dropshipper purchased yours, youve likely sold it cheap enough to trigger their radar. To be fair, not all dropshippers operate in this fashion. Some are quite honest, operate within Ebays Terms of Service (TOS) and want for nothing but to make a decent and honest living. Its the small percentage that I described previously, that ruin it for all by engaging in unauthorized activity. Ebays policy states: Drop shipping, where you fulfill orders directly from a wholesale supplier, is allowed on eBay. Remember thatif you use drop shipping, youre still responsible for the safe delivery of the item within the time framestated in your listingand for the buyers overall satisfaction with their purchase. However, listing an item on eBay and then purchasing the item from another retailer or marketplace that ships directly to your customer is not allowed on eBay. Activity on eBay is required to follow this policy, the eBayUser Agreementand all applicable laws, as well as respect the rights of third parties. If it doesnt, eBay may take action consistent with applicable laws and the eBayUser Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension. Below is a link to Ebays policy regarding dropshipping, so that you can read it for yourself. https://www.ebay.com/help/selling/posting-items/setting-postage-options/drop-shipping?id=4176 3g. If a package is redirected or rerouted back to the seller due to a failure on the part of the buyer, the buyer will pay the shipping cost to have the item reshipped. Otherwise, the buyer will be refunded, minus the original shipping. A number a situations may fall under such circumstances. The most common is the buyer failing to retrieve their package from their local U.S. Post Office by the allotted time stated on their PS Form 3849 Redelivery Notice. A buyer should be aware that a final notice was issued and the possibility of being returned to sender was or is imminent. The seller will not be held responsible in any way. The buyer shall claim full responsibility. The buyer further agrees not to leave negative or neutral feedback, which is clearly unwarranted in such a situation. If your packaged is returned to us due to an issue with your shipping address and would like to repurchase, please message us at your earliest convenience. Prior arrangements must be made. We will notify you when weve received the package. We will refund you the cost of the item (minus original shipping cost). You will have 24 hours to place a new order. If we dont receive it within that time frame, it will sold to the next interested buyer. If your package is deemed as unable to be delivered to a safe location, as declared by the U.S.P.S., and you are fully aware of this possibility, please refrain from purchasing from our store. The package will potentially be held up at your local post office, unless you make delivery or pickup arrangements. Otherwise, the package status will eventually change to pending return to sender. The seller will not be held responsible, for the buyers inaction or failures to respond appropriately, in a timely manner, to the U.S.P.S. You hereby agree to have a safe and secure location for the package to be delivered, with no issues. 4. CANCELLATIONS 4a. For order cancellations, the buyer must submit a cancellation request from their account menu, in order to cancel the order. If you cant agree to this, please shop at another store. 4b. If a cancellation request is submitted by the buyer, the buyer agrees not to leave negative or neutral feedback regarding the transaction. If this policy is violated in any way, Ebay will be notified for subsequent action and potential penalization. 4c. After the transaction has been completed, an international sale will not be permitted to cancel under any circumstances.If you have any issues, they will be brought to the attention of Ebay directly, and not the seller. Please keep this in mind before placing your order. 4d. As stated in section 1o., We generally reach out shortly thereafter, or whenever feasible, immediately following the completion of the transaction. If no positive contact is made with the buyer, after several attempts, we may consider canceling the order. The buyer has a 24 hour grace period to change their mind for whatever reason, and cancel the order. You will need to submit the cancellation request to us, in order to be processed, of which, we will do expeditiously. After 24 hours has passed, we will no accommodate allowing for the order to be canceled. It will also be implied that you agree with our policies, in full. Please see section 5b. for further. 4e. The buyer may potentially be blocked under certain circumstances. One of which pertains to information that the buyer shouldve been privy to, prior to purchase, making their cancellation 100% avoidable. It is the buyers responsibility to read the listing in its entirety, including researching the item to avoid any issues with fitment, sizing etc. Another example is a buyers failure to agree with our policies, which are mandatory. Again, this is outlined in the listing, prior to purchase, so there are no surprises. 5. IMPORTANT DISCLAIMERS 5a. The seller reserves the right to cancel an Auction, Best Offer, Buy it Now, a Bid, a Transaction, or any other ebay sponsored listing, with or without notice and/or consent of the buyer, at any time. Absent mitigating circumstances, cancellation of a sale, by the buyer, may result in not being permitted to purchase from our store at a later date. You will be blocked. Simply put, buyer cancellations have gotten out of control. Purchasing items from our store will be treated as an obligation. Some things are made to order. Therefore, cancelling isnt feasible, due to the time, money and resources that have already been dedicated to fulfilling your order. 5b. By purchasing from this Ebay store, it is henceforth implied that you agree to abide by all of the aforementioned terms and conditions, as stated. This includes reaching out to us prior to opening an Ebay case and/or leaving negative feedback. Naturally, this allows us a chance to rectify or correct the situation like professionals, without Ebays involvement. If you leave negative feedback, prior to asking for assistance, your account will be blocked, and all communication with this seller, will be through Ebays case enrollment system. To recap, you agree not to use negative feedback as a summary form of extortion to manipulate this seller into giving or providing something that isnt included in the listing, whether it be tangible or intangible. Feedback extortion is a violation of Ebays policies. Also, you agree not to use an alternate account to retaliate against this seller as a result of a conflict regarding a previous transaction.Finally, you agree not to leave negative nor neutral feedback, because we subsequently canceled your order, especially when the buyer should have prior knowledge of the possibility of such actions occurring by reading this listing. In cases such as this, you are more than welcome to shop and purchase from the vast amount of stores, located on this very same platform. 5c. Law enforcement and other proper government and non-government entities will be notified if the buyer attempts to scam or fraud this seller. This includes, but not limited to, the United States Postal Inspection Service (USPIS), the Federal Trade Commission (FTC), the Internet Crime Complaint Center (IC3), and local Police/Sheriff and/or State Police, whichever jurisdiction that handles such matters. A Criminal Complaint/Report may be filed and legal ramifications pursued. This includes, pursuing a civil action in small claims court, at the sellers discretion, and in accordance with our policies. 5d. In any and all transactions, it is assumed by the seller that this listing has been read, understood and agreed to in its entirety by the buyer, at the time of purchase. These terms are mandatory. Finally, this should be treated as a binding and legal or lawful agreement. If you feel that you cannot adhere to our policies and otherwise, do not agree with our terms and conditions, please refrain from shopping at our store. Thank you for your interest. I hope that this listing can be educational to newer and veteran sellers alike. Stay vigilant and dont give in to their demands.
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