Free eBay listing template designed by dewiso.com Our Products At First Mile we sell used assets recovered from an ITAD clearances. We are trying to leave a greener footprint by reusing as many items as possible. Our products are always at least power tested. Please refer to the item description and condition description for more info. Shipping We ship to UK using 24h courier. Please allow up to 48 hours for shipping. We always aim at next day delivery but it is not always possible. Please refer to your tracking info which is updated as soon as the item is shipped. Contact In case of any issues with the item youve purchased or about to purchase please contact us via eBay. We are always there to help. Frequently Asked Questions Whats in the package? You will receive only what is pictured. If not pictured - its not there unless specifically mentioned in a listing. Desktop PCs come without a power cable. Laptops come without a power supply unless pictured with one. Any other devices come without a power supply/power cable. This is due to our environmental policy - we dont want to ship unnecessary cables and add to the environmental problem. If you are in a desperate need of a power supply or a power cable with your device or need help with getting the right one - send us a message and we will try to help. I have a problem with my item. Please contact us via eBay. Well do our best to help. The items we sell are recovered from ITAD clearances, meaning they might have some underlying problems that were not spotted when weve tested them. If theres nothing that can be done to fix your issue, well gladly refund you upon return of the item. Please open a return case via eBay and describe your issue. It should be accepted automatically within few hours of the request. You have 30 days since day of your purchase to return unwanted item. Please bear in mind that the returned item must be in the same condition as it was when shipped to you - we restrict the right to lower the return value or cancel it if youve damaged the item in any way. I dont see the tracking of my parcel updated. Were very sorry to hear that. Unfortunately, once the parcel leaves our warehouse we have no control over it. Courier companies tend to struggle due to lack of available drivers at the moment. This means your tracking might fail to update. Allow some time to do so. Do you ship to my country? We ship to many countries in EU and around the globe via eBay Global Shipping Programme. Please see the postage tab and adjust your address if needed. It should display the approximate postage cost and fees such as import tax. Can you send me a VAT receipt? Yes. Please message us and provide your order number and email so we can send it over. Item condition We sell all our items as used. They might have some marks on the casing but nothing major, unless pictured. Please always refer to pictures and message us in case of any questions. Please be aware that we are unable to fully test the item and perform benchmarks. Contact us before arranging a return, as we might be able to help you resolve the issue. Laptops: The laptops are wiped of data and provided with a fresh copy of OS. We do not perform any further benchmarks. Please refer to item condition tab for battery and screen information. See pictures for more details and message us in case of any questions. Desktop PCs: Desktop PCs are wiped of data and provided with a fresh copy of OS. We do not perform any further benchmarks. See pictures for more details and message us in case of any questions. Networking Equipment: Items are power tested only. We did not perform any further tests unless mentioned in the condition tab. See pictures for more details and message us in case of any questions. Any other general electronics: Items are power tested only. We did not perform any further tests unless mentioned in the condition tab. See pictures for more details and message us in case of any questions.