We are an independent record store based in Montreal, Canada. / Disquaire indépendant situé à Montréal. We take great pride in our service, and have three guarantees for every eBay customer: 1. Item condition will be accurately noted. There is nothing worse than receiving items that have been overgraded or misrepresented. 2. Your order will be packaged well and dispatched within three business days of cleared payment. We use professional mailers with additional card stiffeners when necessary. Double boxing is used when necessary, or upon request (additional shipping fees may be required). 3. Your satisfaction is promised and we are always willing to work out a solution, be it a refund or return. Further notes:We offer combined shipping on all items. / Nous offrons lexpédition combinée sur tous les articles. Our eBay stock is available to collect in-store to save shipping costs. Please place the order here on eBay first and allow 1-2 business days for us to transport it from our warehouse to our storefront. / Notre stock eBay peut être retiré en magasin pour réduire les frais dexpédition. Veuillez dabord passer la commande ici sur eBay et nous accorder 1 à 2 jours ouvrables pour la transporter de notre entrepôt à notre vitrine. We are typically online Monday to Friday, so feel free to ask us any questions you may have by sending us a message here on eBay directly and we will get back to you as soon as possible. / Nous sommes généralement en ligne du lundi au vendredi, alors nhésitez pas à nous poser toutes vos questions en nous envoyant directement un message ici sur eBay et nous vous répondrons dans les plus brefs délais.