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Visit our store Warranty & Returns-->Contact us FAST SHIPPING ORDER TRACKING SAFE PAYMENTS EASY RETURNS Desktops Laptops Cables Components Accessories Networking Servers Monitors Shipping We have up to a 4 business day handling time but we do our best to get your items shipped out every Tuesday and Thursday. If you need rush shipping, please contact us. Each item will come with a tracking number. -->Customer Support If you offer tracking services, let your customers know about it. --> Easy returns AndersonTech Solutions offers a 30-day no-hassle return policy on most items. We understand that you may change your mind and want to return your item. Payments We accept PayPal, credit, and debit cards as forms of payment. We Guarantee our Quality Up to 1 Year Limited Warranty* Only genuine software installed Products professionally refurbished Quick features Technician Notes Model: 15378 Remote included but not pictured DescriptionSpecificationsRefurbishment-->About usFAQs Description For sale is a Monoprice Blackbird 4K Pro Matrix 4X4 Switch Splitter HDCP 2.2 RS232 & Remote. This item arrived to our warehouse in working condition. It has been cleaned and has passed our testing with no issues. This item has been professionally refurbished and is ready for a new home! Each photo accurately represents the model number and condition of this product. There may be some minor wear on the item but overall, it will be in grade A or B condition. If there is any major damage, it will be pictured and stated in the listing. Specific information such as manufacturer date, serial number, firmware version, or any other variable information may be different on the product that you receive. Everything that you will receive is shown in the pictures. Any additional cables or devices will not be included unless otherwise stated. Please look at the Specifications tab for more details. Any questions please ask. *Please note, this item comes with a 30 Day Warranty and 30 Day Return Policy Specifications Product Specifications Functional Condition Used. This item has passed our multi-point inspection test and has been professionally refurbished. Dont buy new. Buy refurbished! Cosmetic Condition This item may have minor cosmetic scratches, dings or scuffs on the bezel or casings, but overall in excellent cosmetic condition. Brand and Model Monoprice - Blackbird 4k pro Additional Information Power Cord Included Yes Warranty 30 Day Warranty About our company At AndersonTech, we love saving you money. AndersonTech started out in 2017 with a mission to help individuals and small businesses make the most of their technology investments. The high-quality work and stellar service that we continually provide has led us to become one of the best and most trusted computer refurbishing and IT asset disposition providers in the Tampa Bay area. Our goals as a PC refurbisher are simple: Reducing E-Waste while Saving you Money. Now thats a win-win. Do you still have a question for us? International Customers We ship to most countries utilizing DHL, FedEx and USPS. You (buyer) will be responsible for all import duties and taxes and they are NOT included in the shipping price. If you want a customized shipping quote for multiple items please send us a message and include the Shipping To postal code. Warranty AndersonTech Solutons warranties cover products and services sold by AndersonTech Solutions. We offer a standard 1 year hardware and labor warranty from the original date of shipment *unless otherwise stated in the product description*. The warranty by AndersonTech Solutions will provide Technical Support at no additional charge to you and guarantees that this item will not be DOA. Technical Support is limited to the original hardware sold by AndersonTech Solutions. Our Technical Support does not cover any special needs you might have such as software installation assistance and/or other software related issues. If by chance you receive your item and there is a problem, we will work diligently to correct the problem. If it is necessary to be returned for repair/replacement, we will repair or replace the item and ship it back to you. This warranty covers the item’s hardware against functional defects that are not covered by the original manufacturer. Data recovery is not included under this warranty, and AndersonTech Solutions is not responsible for data that may be lost or damaged during transit or repair. The warranty extends only to you, the original Purchaser, and is not transferable. This warranty is valid only within the United States. Warranty Process To file a warranty claim with AndersonTech Solutions, you must first send us an eBay message. If your problem cannot be resolved by our Technical Support team, we will then issue a “Return Merchandise Authorization” number which is required on any warranty claim. This number should also be visible on the returned package. All returned products must have an “RMA” number and we will provide instructions on how to send us your item for warranty repair. What is Not Covered Under Warranty Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection). Problems caused by third party software Issues related to “cookies/malware/virus’” and any other issues related to Internet usage and/or damages cause by actions of third parties Laptop batteries are not covered in this warranty. All laptop batteries are tested to hold a charge of 30 minutes but we cannot guarantee that it will last longer. Computer products or components damaged by accident, abuse, modification or attempted repairs by anyone other than AndersonTech Solutions. Products with missing, damaged, altered, or otherwise unreadable serial number label, manufacturer model or part number label, and/or warranty label. Products that are returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product. Items being sold “AS-IS” Acts of God including but not limited to floods, lightning, earthquakes, hurricanes, and tornadoes. Warranty also excludes installation issues with products purchased elsewhere. Swapping internal components in computer systems will void the warranty, unless specifically instructed by our technicians. Return Policy We offer up to 30 days to return a product purchased from us. Please double check the eBay listing description as not every product is applicable to our 30 day return policy. To start a return, please first contact us by sending us a message in eBay. You will be provided with a “Return Merchandise Authorization” number which is required on any return or exchange. This number should also be visible on the returned package. A refund will be issued after the item(s) are received at our location and serial numbers are confirmed. The original and return shipping costs are non-refundable. It is the obligation of the buyer to pay return shipping to our facility for all returns. All returns must include all original purchased items, be returned in original packaging, and pack as originally received. Item’s not packaged correctly and damaged in return shipping may receive less than a full refund. RMAs are processed within 2 business days of delivery at our facility. Once your RMA has been processed, you can expect a refund to be arranged within 3 business days. If item is returned without a valid RMA number, we will be unable to process a return. Items being sold “AS-IS” cannot be returned. Special/custom orders cannot be returned. Freight & palletized orders cannot be returned. Products shipped outside of the USA and Canada cannot be returned or exchanged. shipping All orders are shipped out on Tuesdays and Thursdays(Note: we do not ship on weekends). If you need rush shipping, please contact us. Each item will come with a tracking number. Easy returns AndersonTech Solutions offers a 30-day no-hassle return policy on most items. We understand that you may change your mind and want to return your item. Safe payments We accept PayPal as our form of payment.
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