TiVo Bolt Vox 3TB 4K DVR & Streaming Media Player - TCD849300V - Black #VT7896 (ND) Cosmetic Condition: There are visibly scratches and marks on the surface. Please check the photos. We are a reseller of this product, and not the products manufacturer. This product is not covered by manufacturer warranty and therefore does not get manufacturer service assistance. This product covered by seller 30 day warranty. This item is sold under the First Sale Doctrine Copyright Law Title 17 Chapter 1 113 Functional Condition: Tested. Fully functional Included: main item generic power supply remote Not Included: original box, manual, or any other accessories Payment: PAYPAL with confirmed addresses only. Payment is due within 3 days of the close of the sale. Ohio residence may be subject to 7.5% tax. Shipping: Orders are shipped Monday through Saturday. If you live in Alaska, Hawaii, Puerto Rico or any US Territory, please email us for shipping quote. Shipping is not always free to these locations. We will send you a message with the quote and you need to respond the same day as we have 1 day handling time, otherwise we will have to cancel the order. We dont always ship for free to APO addresses. We are offering international shipping via eBays Global Shipping Program The buyer can eBay message us for an international shipping quote. We dont ship large items to PO Box addresses, if you buy something heavy and large from us , please provide us your street address. Returns: Returns are accepted for “ITEMS NOT AS DESCRIBED” Within 30 days of receipt. Customer Satisfaction is very important as well as “Positive Feedback”. If you receive an item that is not “As Described” please contact me immediately so that I may address the situation ASAP. 30 day money back guarantee if the product is received not as described Feedback: Please let us know if you have a problem with your order/item before leaving negative feedback. 100% Customer satisfaction is our #1 Goal. If you are satisfied with your purchase, please leave positive feedback. Customer Service: PLEASE use eBay messages for communication, do not send emails. eBay messages are checked frequently and a response will be given ASAP.