All items are stored in contained & sealed environments immediately after listing to ensure that you will receive exactly what is shown in the listing photos. We pack & ship our items every single day! (items purchased on postal holidays & after carrier closing times or closed days such as on Sundays may be subject to tracking delays as carriers will not be processing items until the following business day) Free Return Policy: Returns are refundable within 30 days as referred to in the official eBay policy agreed to upon purchase. Items must be returned in the same condition as they were sent out. New / factory sealed items must be returned unopened/unused. Note: In the rare occasion you suspect your package was damaged during shipment, make sure to immediately and directly report to the carrier that delivered your package as soon as possible. We are always happy to aid in resolving the issue, however bear in mind that they will typically require proof of any damages in the form of photos and time of delivery details in order to resolve any issues in a timely manner.