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LOT OF 2 x Olympus E99 Transcription headset with 3.5mm jack Black Open box unit never used The Olympus E-99 Headset is perfect for use with a desktop transcription machines featuring a 3.5mm jack Terms & Conditions of Sale General information Please be advised that we record all serial numbers of sold items in our database for audit purposes. We reserve the right to cancel any order which we think is suspicious (i.e., the buyer has a new account, leaves a significant amount of negative customer feedback, or requests delivery to an address different to their registered eBay account address). If you have any questions or issues, please contact us via an eBay message and we will get back to you within 2 working days. Payment and Shipping We aim to dispatch all items within 1-3 working days of receiving cleared payment. We accept payment via PayPal and credit card. All listings are inclusive of 20% VAT. VAT invoices can be provided upon on request. Shipping applies to UK mainland postcodes only. Deliveries will only be made to confirmed addresses, associated with your eBay account. Where payment has not been received, we reserve the right to cancel your order at any time, unless agreed in writing otherwise. You may be responsible for re-delivery costs, if the item is returned because you have supplied incorrect details, or if the courier is unable to deliver because you are not at home at the time of delivery. Damaged Goods Claims of damage to goods must be noted at the time of the delivery to the delivery person and notified to us via eBay as soon as possible. Please ensure you check the parcel for damage before signing for it. If it appears to be damaged or tampered with, refuse the delivery and ensure the damage has been noted on the couriers paperwork. Right to cancel If you have changed your mind about your purchase, we operate a 14-day right-to-cancel policy. You must notify us via eBay and the item must be returned to us within 14 days of receiving your item. You will be liable for return postage costs. Note that, if items are not returned in the same condition as when you purchased them (i.e., packaging has been opened, or the item has been damaged at the fault of the buyer) a 20% surcharge may apply, as the item will no longer be able to be sold as ‘new’. Warranty and returns Purchase of New Items If you are not satisfied with your product, please let us know via eBay as soon as possible. New items are sealed, unopened and unregistered. All new items (listings that specify the condition as ‘new’) come with a 90-day return-to-base warranty, unless explicitly specified within the listing otherwise. Note that new items may come with a manufacturer’s warranty, where this applies, the manufacturer’s warranty overrides our seller warranty. Purchase of Used / Refurbished Items If you are not satisfied with your product, please let us know via eBay as soon as possible. All refurbished items (listings that specify the condition as ‘open – never used’, ‘certified refurbished’, ‘seller refurbished’ or ‘used’) come with a 30-day return-to-base warranty, unless explicitly specified within the listing otherwise. Refurbished items are fully tested before dispatch to ensure they are in full working order. If you have any issues, technical or otherwise, we will be happy to assist you in any way we can. Please contact us via eBay for help and/or guidance in solving the problem. Purchase of Spares & Repairs Purchases of spares, repairs or faulty components (listings that specify the condition as ‘For parts or not working’) are sold as seen and cannot be returned, unless explicitly specified within the listing otherwise. Feedback Our team is dedicated to ensuring all our customers are satisfied with our products and services. For this reason, we endeavour to solve any issues that may lead to neutral or negative feedback, so we encourage you to contact us before doing so to enable us to reconcile any problems or issues you may have.
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